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2003

 

1. Ausgabe

 

283 Seiten

 

ISBN  1-4013-0034-0

 

Hyperion Books

 

 

Jack Mitchell

 

Hug your customers

 

The proven way to personalize sales and achieve astounding results

 

 

Jack Michell is the CEO of Mitchells/ Richards. He is running a family owned company in Connecticut. Mitchells in Westport and Richards in Greenwich are two of the most successful clothing stores in this business, founded in 1958. From the very first beginning of this company, he had a very simple and efficient way to personalize sales and to achieve astonishing results. The philosophy is about passion to service. It impacts every facet of their business. The customer, who is seen more than a friend, is ultimately at the heart of all that they do. And at least they constantly strive to exceed their expectations.

 

 

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